Frequently Asked Questions

Search, open, and share answers. Open items persist on this device.

Tip: press “/” to focus search. Use Enter to open the first result.

How do I enroll?
Open the Catalog and choose a course. Add it to the cart and proceed to checkout. If you’re unsure what to start with, pick the Foundations track first, then layer a practice routine.
Do you offer certificates?
Yes. You receive a certificate upon completion of the final project review. Certificates include the course title, completion date, and a verification code tied to your account email.
Can beginners start here?
Absolutely. Begin with Foundations and Sketching Daily to build a habit. Lessons are structured so you can progress without prior formal training.
What tools do I need?
Any drawing tablet and app you prefer. We teach principles that apply everywhere. A mouse works for some exercises, but a stylus is recommended for smoother control.
Refund policy?
Within 14 days and under 20% progress, contact [email protected]. Include your order email and the course name so we can locate the purchase quickly.

Still stuck?

Ask support and we’ll get back within 1–2 business days.

FAQ quick view
Support request
Write to Illustration Academy
Prefer email? Write us at [email protected]Call +1 (415) 602-9471